นโยบายการจัดส่ง

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Processing Time

Order processing time can vary based on demand and we are making every effort to reduce processing time. Currently, processing times are estimated at between one and two business days. Once your order has been processed and shipped you will receive a Shipping Confirmation E-mail to the e-mail address provided on check-out letting you know your order has shipped. If you believe your order should have shipped and you haven't received a Shipping Confirmation E-mail, please check your spam/junk e-mail folder.

3. Delivery Location

Items offered on our website are available for delivery worldwide.

4. Delivery Time

After your order has been processed by our shipping department, it will be picked up by Thailand Post and with the assistance of your local mail delivery service (such as USPS in the United States), your order will be delivered to your door. An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Please note we do not ship on Sundays.

Depending on your location, it would take:
Standard Shipping: 4 - 21 business days*
Expedited Shipping (where available): 4 - 10 business days*

*Delivery to remote areas or non-major urban centres may take additional business days. Also, please note that these delivery times are in addition to our processing times mentioned above. A business days is any weekday that is not a holiday and shipping estimates do not include the day the order is shipped.

5. Shipping Costs

Shipping costs are based on the bill amount of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

6. Duties, Import Fees and Taxes

You are responsible for paying any duties, import fees or taxes charged by your local government; however, for the majority of our customers, no duties, import fees or local taxes are charged. For further information about any additional fees which may be charged by your country, please contact your country's customs office. Refunds will not be provided where your failure to pay such fees results in the product not being delivered.

7. Questions

If you have any questions about the delivery and shipment or your order, please contact us at vanilla.repub@gmail.com